Shipping Policy

Last updated: 26-01-2026

At Paint With Threadz, every rug and handmade piece is crafted with care, attention, and a focus on quality. Our shipping process reflects that dedication.

1. Production & Shipping Timeline

As a small business, our standard production and shipping time is 3–4 weeks from the date of order confirmation.
Each piece is handmade and customized, so the timeline may vary depending on order complexity, labor availability, and current workload.
While we aim to deliver within this timeframe, please consider it an estimate, not a guaranteed deadline.

2. Commitment to Quality

We prioritise quality control and craftsmanship over speed.
Every order is carefully reviewed and inspected before shipping to ensure it meets our standards and your expectations.

3. Shipping & Delivery

Once your order is complete and dispatched, you will receive tracking details (where applicable).
Delivery times may vary based on location, courier services, and unforeseen circumstances beyond our control.
We will make every effort to ensure your product reaches you safely and promptly.

4. Minor Delays

Due to the handmade nature of our products and our focus on quality, shipping may occasionally take longer than expected.
Factors such as labor availability, supply constraints, or courier delays may impact delivery times.
We recommend placing orders well in advance, especially for gifting or special occasions.

5. Contact Us

If you have concerns about your order or delivery, please reach out to us:

Email: studio@paintwiththreadz.com
Business Name: Paint With Threadz

We are always happy to provide updates and assist with any questions about your order.

✨ Your rug is more than just décor — it’s a handmade story. Thank you for allowing us the time to craft it perfectly.